Need help with your order? Send us an email at firstname.lastname@example.org and we'll get back to you as soon as we can!
How Fast will my order ship?
Items will ship within a week of your order if not sooner. U.S. orders should only take a few days to arrive while international shipping may take longer. Please contact us if you need items by a particular date or if you have any other shipping requests.
Can i return or exchange purchased items?
If you are not satisfied with your purchase for any reason please contact us as soon as possible. Please understand that once an item has been marked 'delivered' we are not responsible for any lost or stolen packages. Returns are accepted only if we are contacted within 5 days of receiving your shipment. We ask that is is the customers responsibility to pay for return shipping fees; a refund will be issued upon receiving returned items.
Do you ship outside of the u.S?
Because of the size and weight of most of our driftwood pieces, international shipping can be quite expensive. We ask that international buyers request a shipping quote before their purchase so that they are not overcharged.